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Application Engineer CAD/CAM US West (remote)

US West
Full-time
Permanent employee
90,000 - 130,000 $ all'anno

Join the #TEAMCAMFORCE!

WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING

We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products!  With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.

Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!

Your main tasks

Elevate Customer Experiences 
  • Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners.
  • Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service.
Pre-Sales Technical Mastery 
  • Harness your technical expertise to shine in the pre-sales phase.
  • Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge.
Software Deployment and Customer Empowerment 
  • Take charge of the client experience with precision and finesse.
  • Empower customers through comprehensive post-sales training, transforming them into proficient software users.
Ingenious Troubleshooting, Sales Growth & Collaborative Market Insight
  • Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue.
  • Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

Your profile

Experience
  • At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes.
Technical skills
  • Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools.
  • Knowledge of CAD/CAM software.
  • Experience with milling and turning machines (multi-axis preferred).
  • Proficient in using and troubleshooting software applications.
  • Strong GD&T (Geometric dimensioning and tolerancing) knowledge.
  • Excellent computer skills (MS Office Tools, familiarity with Salesforce).
Personal skills
  • Excellent communication skills, both written and verbal in English.
  • Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders.
  • Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues.
  • Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions.
  • Self-motivated individual who demonstrates independence and is highly goal oriented.
  • Enthusiasm for innovative technologies and solutions.
Other requirements:  
  • Location: US West
  • Valid driving license.
  • Flexibility to travel domestically, and travel internationally occasionally.

Why us?

  • Vacation: 15 paid vacation days to start plus 13 paid company holidays
  • Strong compensation package: A fixed salary together with a variable
  • Telecommuting: Remote work 100%
  • Payment flexibility and paycheck security: Direct deposit payroll
  • Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis!
  • Healthcare: Medical, dental and vision group insurance - Disability insurance
  • Life Insurance
  • Retirement: Simple IRA retirement plan with company match up to 3%. No vesting period
  • Promotion of personal development: Targeted job-related training measures and workshops
  • Stimulating working environment: Be part of a dynamic and highly motivated team. Grow professionally and personally with us!
  • International working environment: A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team in the US
  • OPEN MIND Technologies Culture: Experience a very open-minded culture with flat hierarchies and a high degree of creative freedom

Chi siamo

"OPEN MIND non è solo un nome, è il nostro atteggiamento".
Questa frase di Volker Nesenhöner, CEO di OPEN MIND Technologies AG, riassume tutto ciò che caratterizza OPEN MIND. 
È il modo di pensare non convenzionale dei nostri dipendenti e la loro passione per la programmazione perfetta e la produzione efficiente che ci ha reso uno dei produttori più richiesti di soluzioni CAM per la programmazione indipendente da macchine e controlli in tutto il mondo. Per questo motivo creiamo una cultura aziendale estremamente attraente che attira e trattiene solo i migliori dipendenti.